How Can This Feature Help You as a News Publisher?
At Newsifier, we understand that managing newsletters can be a complex and time-consuming task, especially when dealing with multiple audience segments and content updates. Our Newsletter feature is designed to simplify the process by allowing you to create, customize, and schedule newsletters with ease. This feature helps you efficiently communicate with your readers, ensuring that your content reaches the right audience at the right time, whether through one-off campaigns or recurring newsletters. You can also keep your subscriber list healthy by removing addresses that no longer work or readers who never open your emails, so you only pay to reach people who read you.
How Does the Feature Work?
Using the Newsletter feature is straightforward. Here’s how you can get started:
Step 1: Accessing the Newsletter Feature
In the left menu of the CMS, scroll down and click Newsletter to open the Newsletter dashboard.
Once you are in the Newsletter menu, you can view a list of previously created newsletters, or start fresh if this is your first newsletter.
Step 2: Creating a New Newsletter
Click the blue "New" button on the dashboard to begin setting up your newsletter.
Step 3: Newsletter Setup - Three Key Steps
Email Design:
Choose a Template: Select either Template 1 or Template 2 and customize it with your brand's colors and logo.
After selecting the template, you can customize the color scheme and upload your logo to match your brand. At the top of the newsletter template, use the color picker to choose your desired color scheme, ensuring it complements your brand's look. Then, click on the image placeholder to upload your logo. Once uploaded, the logo will appear at the top of the newsletter, creating a cohesive and professional appearance for your audience.
Newsletter Information: Enter an internal name for the Newsletter that will only be visible to you and your team.
Enter Sender Information: Enter the sender name and email address in the relevant boxes.
Subject: When setting up your newsletter, you can choose between a manual or automatic subject line.
Manual Subject: If you select manual, you'll need to enter a subject line yourself. This subject will remain the same for every newsletter sent unless you update it manually.
Automatic Subject: If you choose the automatic option, the system will use the exact title of the first article in the list as the subject line of the newsletter. This is typically the article with the most views.
This allows you to either set a fixed subject manually or let the system automatically use the top article’s title for potentially higher engagement.
Send Frequency: Choose whether to send the newsletter manually or automatically on a recurring schedule. You have the following options:
Manual (One-Off Newsletter): Choose this option if you just want to send one newsletter now and do not want to create a recurring newsletter. After designing, you have to manually trigger the send.
Automatic (Recurring Newsletter): Select this option to set up a recurring newsletter. You can schedule it to be sent daily, weekly, or monthly and specify exact timings, such as "every Monday at 9 AM."
Adding Content
Adding content to your newsletter is as straightforward as working in the article editor. Simply click the + button to add new elements.
Content Block Types
You can choose from various content block types when building your newsletter. These include:
Text
Headings
Images
Unordered and ordered lists
Raw HTML
Article Groups
Images
You can add image blocks to your newsletter. This is useful not only for visual appeal but also for functional elements like advertisements.
After adding an image block, you can upload or select an image from your media library.
You can also add a link to the image. This is especially useful if you're displaying a banner ad or a sponsored image. When readers click the image, they will be redirected to the URL you specify.
Article Groups
There are two types of article group content blocks:
Static Content: Static content blocks allow you to manually select articles or other content from your site. Once saved, these selections remain unchanged, making them ideal for one-off newsletters.
Dynamic Content: Dynamic content blocks automatically pull in articles based on the criteria you set. For example, you can opt to include the most-read articles or the latest articles published since the last newsletter. Dynamic content is perfect for recurring newsletters where content needs to stay fresh.
How to Manually select articles or content for your newsletter, ideal for one-off newsletters
Click the edit icon on the top right of the article content.
Select “Static”, search for and select the articles you want to add, and click on save.
How to Automatically include content based on criteria like most-read articles, perfect for recurring newsletters
Click the edit icon on the top right of the article content.
Click “Dynamic” and then select the section title, how to sort the content, and the number of articles to send.
💡Tip:
“What should happen if there are fewer articles available than the chosen number?”:
If you select “Send Newsletter”, the newsletter is still sent, even if fewer articles are available than the number you chose.
If you select “Pause Newsletter”, the newsletter is paused and you will have to choose a different number of articles.
Additional Notes on Dynamic Content:
The newsletter will not be sent if there are no articles available, and the system will retry on the next scheduled date.
All your articles, including those published via a Feed (XML or AI), are included in the dynamic selection.
For weekly newsletters, you must specify the day and time for sending. The system will pull articles based on your chosen criteria (e.g., the most recent or most-read articles from the past seven days).
After finalizing the content, click Save to save the newsletter as a draft, or Save and Continue to save it and move on to the Marketing section.
Marketing:
1. Upload your subscribers. Upload a CSV file of your subscribers and then click Save.
💡Tip: You can upload a CSV file with your subscriber list. Ensure that your file is correctly formatted with at least the email addresses of your subscribers. You can download an example CSV file from this page to see the CSV format you need to follow to upload the email addresses.
📌Note: If you would like to add all registered users of your website as subscribers to your newsletter, you can export them from the Users Manager page and add them to the CSV file you upload here.
📌 Note: Uploading a CSV only adds people to your list. It never re-subscribes someone who unsubscribed, reported spam, or was removed as Bounced, Invalid or Blocked, even if they are in your file. They are skipped, and the message after the upload tells you how many, for example: “1 New Contacts have been subscribed. 1 unsubscribed, bounced or blocked skipped”. To replace the whole list with your file instead of adding to it, use Reset contacts. See Replacing Your Whole Subscriber List (Reset Contacts) below.
2. Add a subscribe form to your articles. After the CSV upload, the Subscribe Form appears. This is the sign-up form readers see inside your articles, so they can subscribe without leaving the page. It’s one of the easiest ways to grow your list, because it reaches people while they’re already reading your content.
You decide where the form appears:
Which articles: all articles, or only articles in specific categories or with specific tags. If you run several newsletters, for example one about football and one about cycling, show each form only on the matching articles.
Where in the article: at the bottom (the default), at the top, or after a specific paragraph, up to paragraph 40.
When you’re done, click Save. If you don’t want a form in your articles yet, click Skip for now. You can come back to this step later.
3. Set up the confirmation email. In the third step, you can customize the email that new subscribers get right after they sign up through your subscribe form or subscription page. This email asks them to confirm their subscription by clicking a link, and only readers who confirm start receiving your newsletter. This keeps fake sign-ups and mistyped addresses off your list.
You can change two things:
Subject: the line readers see in their inbox before they open the email.
Title: the heading at the top of the email itself.
If you don’t change them, the default subject and title are used. It’s worth adjusting both. When the subject clearly shows your site’s name, readers recognize the email, so more of them open it and confirm, and fewer mistake it for spam. Write both in the language of your readers.
4. Set your list cleanup settings. Open List cleanup to choose when a subscriber counts as inactive for this newsletter, and to switch on an optional Automatic cleanup. See Keeping Your Mailing List Clean below.
Step 4: Sending Your Newsletter
Double-check settings, preview the newsletter, and send it immediately or schedule it for later.
After sending, track performance through metrics like open rates, click-through rates, and bounce rates on the analytics dashboard.
If your bounce rate goes up or your open rate goes down over time, it is a good moment to clean up your list. See Keeping Your Mailing List Clean below.
Understanding Newsletters: Weekly, Daily, and Monthly
Our newsletter feature allows you to send regular updates to your audience, keeping them informed about your latest content. Below, we explain how the weekly, daily, and monthly newsletters work, including how articles are selected for each type.
Weekly Newsletter:
The weekly newsletter gathers articles from the past 7 days, relative to the scheduled send date.Example: If you schedule the newsletter to go out on a Friday, the system will automatically include articles published from the previous Friday up to the day before the send date (Thursday).
This is a dynamic 7-day period, meaning it doesn’t rely on fixed days (like Monday to Sunday). Instead, it adjusts based on the send date you choose.
Daily Newsletter:
The daily newsletter includes articles published within the last 24 hours, relative to the scheduled send time.Example: If you schedule the newsletter for 10:00 AM, it will include articles published from 10:00 AM the previous day up to 10:00 AM on the send date.
Monthly Newsletter:
The monthly newsletter pulls articles from the past 30 days, relative to the scheduled send date.Example: If you schedule the newsletter for the 1st of the month, it will include articles published from the 1st of the previous month up to the day before the send date.
Newsletter Subscribe Page
On the dashboard, you'll find a button labeled Page. Clicking it provides a preview of your subscription page, where you can also copy the link to share. This link directs people to a dedicated page where they can easily subscribe to your newsletter(s).
Market Your Newsletter
How Can You Market Your Newsletter More Effectively?
To maximize the impact of your Newsletter, you need to make it easier for readers to find and subscribe to your newsletter. By integrating subscription options directly into your website and content, you can boost visibility and attract more subscribers.
Here are a few strategies to help you promote your newsletters effectively to your audience:
Adding a Subscription Link to Your Website's Footer or Menu
One easy way to promote your newsletter is by adding a subscription link to your website's footer or main menu. Here's how you can do it:
Access the Subscription Page: Click on “Page” in your Newsletter dashboard.
Copy the Link: After reviewing the subscription page, simply copy the URL of the page. This link can be used anywhere on your website to allow users to subscribe to your newsletters.
Update the Menu: To add the subscription link to your website’s menu:
Navigate to the menu settings.
Add a new menu item, give it a name like "Newsletter," and paste the subscription page link you copied earlier.
Save the changes to make the subscription option visible in your website's navigation.
Embedding Subscription Forms in Articles
To boost newsletter sign-ups through your articles, you can easily embed a subscription form within your content. From the marketing section, you can set the form to appear automatically across all articles or specify particular categories and tags where you'd like it to show. You also have control over its position—by default, it appears at the bottom of articles, but you can choose to display it at the top or after any specific paragraph, up to paragraph 40. This ensures that readers are encouraged to sign up for your newsletter no matter where they are in the article.
Strategies for Increasing Newsletter Sign-Ups
In addition to embedding subscription forms directly within your articles, here are some additional strategies to help drive more sign-ups:
Create a Newsletter-Promoting Article:
You can write an article specifically promoting your newsletter. With the subscription form automatically embedded, this article can act as a dedicated page for driving newsletter sign-ups. This approach is a great way to highlight the benefits of subscribing and encourage readers to sign up for regular updates.
Use the pop-up feature to market your Newsletter
You can also use the pop-up feature in Newsifier to boost your newsletter subscriber base by promoting your newsletter directly to visitors. Here's how:
First, go to your newsletter page within the CMS and copy the link to your newsletter sign-up form.
Navigate to the Monetizing section in the admin panel, then select Pop-up from the menu.
Customize your pop-up by adding an image and a button. Insert the link to your newsletter sign-up page in the button settings.
When visitors see the pop-up and click on the button, they will be directed to your newsletter sign-up page, making it easy for them to subscribe. The pop-up will be shown to a visitor only once and will not appear again unless the content of the pop-up is updated from the CMS.
Why These Strategies Matter
Adding subscription links to key areas of your website, like the footer or menu, ensures visitors can easily find and sign up for your newsletters, regardless of which page they land on. In addition, embedding subscription forms in your articles allows you to attract more subscribers to your newsletter.
By using both methods, you’ll give your audience multiple opportunities to subscribe to your newsletters, helping you grow your subscriber base efficiently.
Tips and Tricks
Here are some tips to maximize your use of the Newsletter feature:
Tip 1: Use dynamic content blocks for recurring newsletters to keep the content fresh without manual updates.
Tip 2: Regularly segment your subscriber list to tailor content more effectively to different audience groups.
Tip 3: Test different subject lines to see which gets the highest open rates, and adjust your strategy accordingly.
Tip 4: Clean up your list every few months with Clean up list. A smaller list of real readers costs less, lands in the inbox more often, and shows you honest open rates.
Managing Newsletters: Insights, Sent Emails, and Subscribers
The Newsletter overview page in the CMS provides detailed insights and analytics to help you manage your email campaigns effectively. You can access it from the CMS dashboard to view key statistics, track sent emails, and manage subscribers.
The Newsletters overview consists of three main tabs:
Insights: Displays analytics about your newsletters, including:
Total subscribers
New subscribers
Lost subscribers
A comparison chart to analyze subscriber trends
Sent Emails: Provides details on every sent newsletter, such as:
Open rate
Click-through rate
Bounce rate
Subscribers
Sent date
Subscribers: Allows you to manage and search for specific subscribers:
Check if an email is subscribed or unsubscribed
View the newsletters a subscriber is associated with
See subscription and unsubscribe dates
See why someone stopped receiving your newsletter in the Unsubscribe reason column. For example: Unsubscribe link (they clicked unsubscribe in an email), Spam report, Unsubscribed from all emails, the reason they were removed by a list clean-up (Bounced, Invalid, Blocked, Never opened, Never clicked), or Not in a reset contacts file if a Reset contacts upload removed them.
Remove inactive or unreachable subscribers with the Clean up list button. See Keeping Your Mailing List Clean below.
This section helps you monitor and optimize your newsletter performance, ensuring you can engage with your audience effectively.
Keeping Your Mailing List Clean
Why this matters for your business
Over time, every mailing list collects addresses that no longer reach anyone: mailboxes that were closed, addresses with a typo, and readers who signed up once and never opened an email. They hurt you in three ways:
They cost money. You pay for every email that is sent (see Pricing). Emails to closed or ignored inboxes cost money and bring nothing back.
They hurt your delivery. Gmail, Outlook and other email providers watch how many of your emails bounce or are ignored. A list full of dead addresses makes it more likely that your newsletter lands in spam, also for your loyal readers.
They distort your numbers. Inactive addresses pull your open rate and click rate down, which hides how well your newsletter actually performs.
With Clean up list, Newsifier finds these subscribers for you. You decide who is removed, or let Automatic cleanup do it on a schedule.
Who can be removed
The clean-up sorts subscribers into five groups. You choose which groups to remove.
Group | What it means |
Bounced | The mailbox permanently refused our email. Usually the address no longer exists. |
Invalid | The address is misspelled or does not exist. |
Blocked | The receiving mail server permanently blocks our emails, for example because the account was deactivated. |
Never opened | This person never opened this newsletter. |
Never clicked | This person never clicked through to your website from this newsletter. |
New subscribers are protected. By default, someone is only judged as "Never opened" or "Never clicked" after 90 days, and only once they have received at least 5 emails. You can change both numbers for each newsletter in List cleanup (see below). Someone who hasn't received your newsletter yet is never flagged, whatever the settings.
"Never clicked" is not selected by default. Some loyal readers read the whole newsletter in their inbox and never click a link. Only tick this group if you want to keep just the readers who visit your website.
How to clean up your list
Open the Newsletter dashboard, go to the Subscribers tab and click Clean up list.
Read the short explanation and click Analyze subscribers. Analyzing does not remove anyone. It only builds a list for you to review. The first analysis can take up to 30 minutes, later ones are faster. You can close the window, the analysis keeps running.
When the analysis is ready, choose what to remove:
Check the list before you remove anyone. The table shows each subscriber with their newsletter, the reason they were flagged, how many emails they Received, their Last open, their Last click and the Bounce status. Use Search email to look someone up, or Download CSV to check the list in Excel or share it with a colleague.
Click Remove (the button shows the number, for example Remove 2995). In the confirmation window, tick I reviewed the list and confirm. This cannot be undone.
When the clean-up is done, you see how many subscriptions were removed. Removed subscribers stay visible in the Subscribers tab as unsubscribed, with the reason in the Unsubscribe reason column, so you can always see who was removed and why.
Built-in safety checks
Large removals need extra confirmation. If a selection would remove more than 80% of your subscriptions, you see a warning and have to click Remove anyway on purpose.
Old analyses expire. An analysis older than 30 days has to be run again (Analyze again) before you can remove anyone, so you never act on outdated information.
Warnings about open and click data. If there is too little open or click history (for example, your newsletter has only just started), the window warns you that Never opened and Never clicked may not be reliable. In that case, only remove Bounced, Invalid and Blocked.
Interrupted? If a removal stops before it finishes, click Retry to complete it.
Choose when a subscriber counts as inactive
Each newsletter has its own clean-up settings. Open the newsletter, go to the Marketing step and click List cleanup.
Never opened after … days and at least … emails: The defaults are 90 days and 5 emails. The days are counted from the first email the subscriber received from this newsletter. You can set 1 to 365 days and 1 to 50 emails.
Use both numbers together. If you set 3 days but keep a minimum of 5 emails, a daily newsletter has only sent 3 emails by then, so nobody is flagged. To catch non-openers quickly on a daily newsletter, lower both, for example 3 days and 1 email.
Click Save. The next time you run Analyze subscribers in Clean up list, each newsletter is judged on its own settings.
Automatic cleanup
You can let Newsifier clean up a newsletter on a fixed schedule instead of doing it by hand. Automatic cleanup is off by default and is set separately for each newsletter.
In the newsletter’s Marketing step, open List cleanup and switch on Automatic cleanup.
Click the days it should run, for example Monday and Wednesday.
Pick a time under At (UTC). This time is in UTC, not your local time. Pick a time a few hours before your newsletter usually goes out, so your next send goes to the cleaned list.
Check Maximum removal (default 25%, up to 80%). This is the largest share of the newsletter’s active subscribers that one run may remove.
Click Save. Below the fields you’ll see the next run, for example “Next automatic cleanup: 19/10/2026 17:00 UTC”.
What an automatic run removes: Only Bounced and Never opened subscribers of that newsletter, using the settings above. Invalid, Blocked and Never clicked subscribers are never removed automatically. You can still remove them by hand in Clean up list. Removed subscribers show up in the Subscribers tab with the reason in the Unsubscribe reason column, just like after a manual clean-up.
When an automatic run removes nobody: A run removes no one if the analysis shows a warning about open or click data, or if it would remove more than your Maximum removal. The run then waits in Clean up list, which shows which newsletter was skipped and why. The Subscribers tab also shows a hint until someone reviews the list and removes those subscribers by hand. You don’t get an email about a skipped run, so check Clean up list from time to time.
⚠️ Automatic removals can't be undone, and nobody reviews them first. Be careful with very short settings. If you switch on automatic cleanup for a list that has never been cleaned, the first run will usually be skipped as too large. Do that first clean-up by hand in Clean up list. After that, each run only catches the newest non-openers.
Good to know
Removed readers can come back. Anyone who was removed can sign up again through your subscription page or the subscribe form in your articles, just like a new subscriber.
Uploading a CSV again. If a CSV upload contains someone who was removed as Never opened or Never clicked, they are added back and start fresh, so the next clean-up won’t remove them straight away. Addresses removed as Bounced, Invalid or Blocked, and people who unsubscribed themselves, stay out even if they are in the file.
Make it a habit. A clean-up every few months keeps your costs down and your delivery healthy. You can also switch on Automatic cleanup so it happens on a schedule.
Replacing Your Whole Subscriber List (Reset Contacts)
When to use it
A normal CSV upload only adds people. Everyone already on the newsletter stays on it.
If you manage your audience outside Newsifier, use Reset contacts. For example, you might build a fresh list every week with the readers you want to keep plus new contacts. After a reset, the newsletter’s list is exactly the people in your file.
What happens to each person
Person | What happens |
In your file and already subscribed | Stays subscribed. Their history (emails received, opens and clicks) is kept, and any details in your file are updated. |
In your file and new | Is added once, even if they appear in the file more than once. |
In your file, but removed earlier by a list clean-up as Never opened or Never clicked | Is added back and starts fresh. |
In your file, but unsubscribed, reported spam, or removed as Bounced, Invalid or Blocked | Stays unsubscribed, with the original date and reason. A reset never brings them back. |
Subscribed, but not in your file | Is removed from this newsletter. They stay visible in the Subscribers tab as unsubscribed, with the reason Not in a reset contacts file. Their history is kept. |
A reset only changes this newsletter. If someone is also subscribed to another one of your newsletters, they stay on that one.
How to reset the contacts
Open the newsletter, go to the Marketing step and stay on Import Contacts.
Under Reset contacts, turn on Replace all contacts with the next uploaded file.
Drop your CSV file on Upload your CSV. Nothing changes yet.
A window called Reset the contacts of this newsletter? shows what will happen, for example: “412 subscribers will be removed (not in the file) · 395 new · 600 updated (already subscribed) · 13 stay unsubscribed (unsubscribed, bounced or blocked)”. Check the numbers. If far more people would be removed than you expect, you probably picked the wrong file.
Click Reset contacts to apply the changes. A green box confirms the result, for example: “Contacts reset: 412 removed, 395 new, 600 updated, 13 stay unsubscribed”.
To stop without changing anything, click Cancel or close the window. You’ll see “Reset cancelled: nothing was changed”.
Good to know
The switch stays on until you leave the page. Every reset still asks you to confirm first. Turn the switch off if your next upload should only add people.
A file without any valid email address is refused. An empty or wrong file can’t empty your list.
Removed someone by mistake? Upload them again with the switch turned off. Anyone removed by a reset comes back with a normal upload, or with a later reset that includes them. They start fresh for list clean-up, so the next clean-up won’t remove them straight away.
Your reports stay correct. People removed by a reset are not counted as lost subscribers in Insights, and the reports of earlier sends don’t change.
Upload close to sending. Readers who sign up through your website after you made your file are not in it, so a reset removes them.
Repeating it every week is fine. Build your file from the readers you want to keep plus new contacts, and reset before each send. Readers who unsubscribe in between stay out automatically, so you don’t need to remove them from your file.
Pricing
The cost of the newsletter feature depends on the number of emails you send each month. Below is a breakdown of the pricing based on your email volume.
Number of emails per month | Cost per email sent |
Up to 50,000 | €0.001 |
50,001 – 100,000 | €0.0009 |
100,001 – 500,000 | €0.0008 |
500,001 – 1,000,000 | €0.0007 |
1,000,001 – 2,000,000 | €0.0006 |
More than 2,000,000 | €0.0005 |
💡Tip: Removing addresses that no longer work and readers who never open your emails lowers the number of emails you send, and so your monthly cost. See Keeping Your Mailing List Clean.
FAQs
How do I access the Newsletter feature?
Answer: You can access the Newsletter feature through the menu item on the left side of your screen. Click on the "Newsletter" menu item to enter the Newsletter dashboard.
What are dynamic content blocks, and how do they work?
Answer: Dynamic content blocks automatically pull in the latest or most popular articles based on criteria you set, perfect for recurring newsletters needing fresh content.
How do I manage my subscriber list?
Answer: Upload a CSV file with your subscriber list during the marketing step. Each newsletter has its own subscriber list. To remove addresses that no longer work or readers who never open your newsletter, use Clean up list in the Subscribers tab (see Keeping Your Mailing List Clean).
To replace the whole list with a new file instead of adding to it, use Reset contacts (see Replacing Your Whole Subscriber List).
Why is my newsletter automatically paused?
Answer: This usually happens when there are not enough articles to fill the configured number of items in your newsletter.Solution:
Lower the article count or set the fallback option to “Send Newsletter” so it still sends with fewer articles.
Why are some recent articles missing from my newsletter?
Answer: Newsletters include articles published before the scheduled send time.
Example:
If it sends at 10:00 AM, only articles published between yesterday 10:00 AM and today 10:00 AM are included.Solution:
Set the send time after your team finishes publishing content.
Why didn’t my newsletter send at all?
Answer: If there are zero articles available, the newsletter will not send, even if “Send Newsletter” is selected.
It will retry on the next scheduled run.
Why aren't all subscribers receiving the newsletter?
This can be caused by:
Invalid email addresses (bounces)
Users unsubscribing
Emails going to spam
Tip: Ask users to check spam folders and whitelist your sender email.
Tip: Use Clean up list to find and remove bounced, invalid and blocked addresses.
Why am I getting spam subscribers?
This is usually caused by bots submitting your subscription form.
Solution:
Contact Newsifier support so we can help block the source and protect your sender reputation.
Why is my test email not arriving?
Check the following:
Spam/junk folder
Sender email configuration
Make sure the newsletter is saved before sending
If it still fails, contact support.
Can I show different subscription forms on different pages?
Yes. You can target forms by:
All pages
Specific categories
Specific tags
You can also control the position (top, bottom, or after a paragraph).
Can a user subscribe again after unsubscribing?
Yes. They can re-subscribe using the newsletter subscription page.
You can find and share this link from the Newsletter dashboard → Page button.
Can subscribers choose daily, weekly, or monthly newsletters?
Not within a single newsletter.
Workaround:
Create multiple newsletters (e.g. daily + weekly) and let users choose which one to subscribe to.
Will a clean-up remove my new subscribers?
No. By default, subscribers are only judged on opens and clicks after 90 days and at least 5 emails received. If you set shorter values in List cleanup, those apply to that newsletter, but someone who hasn't received the newsletter yet is never flagged. Bounced, invalid and blocked addresses can be removed at any time, because those emails never arrive anyway.
Does analyzing my list remove anyone?
No. Analyzing only shows you who could be removed. Nobody is removed until you click Remove and confirm.
Can I undo a clean-up?
No, a removal cannot be undone. Removed readers can sign up again through your subscription page. Use Download CSV to keep a copy of the list before you remove anyone.
Can I add back subscribers who were removed for never opening?
Yes. Include them in your next CSV upload. Bounced, invalid, blocked and unsubscribed addresses stay out.
Someone I know reads my newsletter shows as "Never opened". Why?
Some email apps hide when an email is opened. Check Last click in the review table: someone who clicks is clearly reading. If you are unsure, remove only Bounced, Invalid and Blocked.
Why did my automatic cleanup remove nobody?
Either the analysis found a warning about open or click data, or the run would have removed more than your Maximum removal. Open Clean up list to see the reason. Then review the list and remove the subscribers by hand if they look right.
Will uploading a CSV re-subscribe people who unsubscribed?
No. People who unsubscribed, reported spam, or were removed as Bounced, Invalid or Blocked stay unsubscribed, even if they are in your file. This applies to a normal upload and to Reset contacts. The message after the upload shows how many were skipped. Only the reader can sign up again, through your subscription page or the subscribe form in your articles.
Can I undo a Reset contacts?
There’s no undo button, but nobody’s history is deleted. Before you confirm, the window shows how many people will be removed, so check the numbers first. If you removed people by mistake, upload them again with the Reset contacts switch turned off, and they are subscribed again.





















